Effective date: 21 October 2025

 

Anita De Villiers Interior Design (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data safely and lawfully. This notice explains how we collect, use, and protect your personal information. If you have any questions, please contact design@anitadevilliers.com.

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This notice applies to our website www.anitadevilliers.com and any related online or offline services provided by us.

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1. Information We Collect

We may collect and process the following categories of personal data:

• Contact details (name, email address, telephone number, postal address)

• Order and payment details (for product or service transactions)

• Communication records (enquiries, feedback, or support requests)

We collect information directly from you when you contact us, make an enquiry, or use our website and services.

 

2. How and Why, We Use Personal Data

We process your personal information for the following purposes:

• To respond to enquiries and provide our design services.

• To manage orders, payments, and customer relationships.

• To comply with legal or tax obligations.

• To send updates or marketing information only where consent has been given (you may withdraw consent at any time).

Our lawful bases for processing are contract, legitimate interests, legal obligation, and consent (as applicable).

 

3. Sharing Your Information

We do not sell your data. We may share personal data with trusted service providers (e.g., payment processors or IT support) where necessary to deliver our services or comply with the law.

If ownership of our business changes, personal data may transfer as part of that process, subject to the same protections.
 

4. Data Retention

We keep your personal data only as long as necessary for the purposes listed above and to meet any legal, accounting, or reporting obligations.

After this period, data will be securely deleted or anonymised.

 

5. How We Protect Your Data

We use appropriate technical and organisational safeguards to keep your personal data secure.

Although no system is completely secure, we regularly review our security practices to reduce risk of loss, misuse, or unauthorised access.

 

6. Children’s Privacy

Our services are not directed to individuals under 18. If you believe we have collected information from a child, please contact us so that we can delete it promptly.

 

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate data

• Withdraw consent at any time (where applicable)

• Object to or restrict certain kinds of processing

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

 

To exercise your rights, please email design@anitadevilliers.com. We aim to respond within 30 days.

 

8. Changes to This Policy

We may update this notice periodically to reflect legal or business changes. The latest version will always be on our website and include a revised date.